Data

We showcase monthly Loyalty Penalty data taken from thousands of customer bill entries. This allows customers to see where they stand with their provider. If you wish to use any of our data for any media or press, please contact us through our Contact & Press page.

 

Broadband:

The average monthly Loyalty Penalty per provide for broadband in April 2019.

The average monthly Loyalty Penalty per provide for broadband in April 2019.

The percentage of customers paying a loyalty penalty per provider. This directly shows how many people are affected.

The percentage of customers paying a loyalty penalty per provider. This directly shows how many people are affected.

 

Sim only:

The monthly Loyalty Penalty across mobile sim providers. Calculated over 7,703 customer bills with a minimum of 350 bills per provider.

The monthly Loyalty Penalty across mobile sim providers. Calculated over 7,703 customer bills with a minimum of 350 bills per provider.

The percentage of Sim Only customers overpaying on their monthly bill.

The percentage of Sim Only customers overpaying on their monthly bill.

If you wish to use any of our data for any media or press, please go to our Contact & Press.